Skip to main content

Digital Banking Just Got Easier

A new online and mobile banking tool making it even easier to stay connected to your money.

Transfer money with ease:
Transfer money between your accounts, to someone else at Maine State Credit Union or send money to an account at another financial institution.

View account balances without logging in:
Our new snapshot features allow quick access to all your account balances.

Stay on top of your finances with notifications:
Set-up text and email notifications to be alerted to what is going on with your accounts. Alerts include current account balances, deposits, security alerts, and more. You can opt to receive them via email, text messaging, or both!

Set savings goals and track your progress: Saving for a new car, or a special trip? Now, you can set up and manage all your savings goals. It is easy, set a goal, and a due date the system will calculate how much you need to save to achieve it!

Manage all your accounts in one location: Pull in your account balances from other financial intuitions and view everything in one place! Always have an eye on your money regardless of where it is!

Review your credit score:
Get an estimate of your credit score is and see how you can save money with our new Credit Advisor platform by Savvy Money.

Other Features include:

Mobile deposit – Tap, snap and deposit and be on your way

Card controls – Turn your Maine State debit and credit cards on and off with a few taps! You can even alert us of upcoming travel, so your card is always working wherever you are!

Pay your bills – Use our popular bill pay system to set up automatic payments, add new payees, and manage your monthly bills.

Open new accounts and apply for a loan – Need another checking account or a loan? It is easy to start the process, with a couple of taps and some additional information you are well on your way.

View your monthly account statements – View your account statements directly from your phone and if you do not currently receive eStatements, you can sign up from here!

Let's Get Started

Internet Browser
To get ready make sure your computer is updated with the latest version of your internet browser. Our new digital banking platform works on the two latest version of:

Chrome

Firefox

Microsoft Edge

Safari
(IOS devices only)

Download the new Mobile App

Google Play Store Link
Android Users

Android users will need to uninstall and re-install the new Maine State CU mobile banking app from Google Play.

App Store Link
Apple Users

Apple iPhone and iPad users, if you have the most recent operating systems your app will automatically update.  If it does not, please visit the App Store.

  • undefined video

    undefined

  • undefined video

    undefined

Logging in for the first time

Enter your Maine State Credit Union online and mobile banking username. This will remain the same in the new system

Enter your current password and click login

You will receive a one-time temporary password via text, voice, or email (text message is the recommended method)

Enter your temporary password, you will receive a prompt to create a new password

Accept the disclosure (this is only required one time)

Confirm your personal information

Use online and mobile banking as you normally would

Using the new features

Account aggregation allows you to pull in your account information from other financial institutions and view everything in one spot. To set this up:

  1. : Go to the account tab

  2. : Tap or click link external account

  3. : Select external view only account option

  4. : Follow the wizard

Set-up alerts and push notifications to help you manage your accounts. You can receive each text messages, emails or both. Notifications and push SMS text messages can be set up in settings.

See your estimate of your credit score and learn ways to save on your current loans.

You can now keep track of your expenses through our Budgets widget. When you understand and track where your money is going, you can make sure you're not overspending each month. You might be shocked where your money goes when you’re not looking!

  1. : Add your income

  2. : Add your expenses

  3. : Add a budget figure

  4. : Account transactions will auto categorize; you can edit these as needed.

  5. : Track your total budget and see in what categories you overspend, underspend, or stay on budget.

Staying on budget can have huge rewards such as achieving your money goal deadlines. Use our new Savings Goals widget and Budgets widget to control your money however you wish, stay on track, save more, and hit those savings goals!

For tips and help with getting your financial life in shape, check out the

FINANCIAL WELLNESS SECTION

Frequently asked Questions

Follow these steps to log into the new digital banking platform for the first time.

  1. Enter your current user name and password.  You will be prompted to create a new one.
  2. Create new password.
  3. Read the disclosure and tap accept
  4. Verify your identity by filling out the fields provided. Click continue.
  5. Select a delivery method to receive a temporary password. Tap Login.
  6. Enter in your username and temporary password.
  7. View your accounts to begin using the new digital banking system.

To register with the new digital banking platform, you will need to follow the steps above. You can re-set your password to your current one if it follows the password requirements.

Yes, you will need to set these up.  To do so, go to settings, and follow the prompts.

How to Manage Accounts:

All your account information including nicknames and transfers should appear in the new system.  If you want to make changes to existing transfers, please give us a call at 623-1851. 

We have changed the way we manage user accounts, to a social security-based profile.  This is more secure and allows you to view all the accounts you have including joint and business ones by using just one username and password.  For example, if you are the joint owner on your child’s or your parent’s account, then you’ll see that account listed with your other available accounts - and be able to perform transactions on it.

This change could also mean that your savings account labeled “super-secret surprise wedding anniversary trip savings account” could now be viewable by your partner.

 

The easiest way to tell is to check your statement in online banking under Statements or on the printed copy of your statement. The name listed first is the primary account owner. Joint account owners will be listed under each share account as you view down the statement.

Yes, you can hide any account that you do not want to see on your dashboard.  On mobile banking simply, click on More in the footer, and go to settings, accounts, here you can turn accounts on and off.

Yes, you can re-order and color code your accounts at any time in digital banking.  You can also create and change nicknames.


Moving Money - transferring from one account to another

To set up a transfer to another Maine State Credit Union member, you will need the following info:

  • Member’s last name
  • The member number (6- or 7-digit)
  • Share or Loan ID

Click the Classic Transfer tab, then “Transfer to another Maine State Credit Union member.” After entering the member info for the destination account, you may save the account for later by checking “Save Account for Future Use.” Once it is saved, you will see it in the “To Accounts” for both Quick Transfers and Classic Transfers with the shared account symbol.

Quick Transfer is a convenient tool to help with processing immediate, one-time transfers. If you need to schedule a recurring transfer, schedule a transfer for a future date, or include a memo with your transfer, please use Classic Transfer.

 

You can add an account at another bank or credit union to your transfer list by heading to Classic Transfer and clicking “Add an external account.” A pop-up will ask you for the account and routing number and will also require a nickname to label the account in your transfer list. After the account is added it will need to be verified.

Once the account is added and confirmed, you will see it appear in both Quick and Classic transfers. You will be able to both withdraw from a Maine State CU account to the external account and deposit from the external account into your Maine State CU account.

 

An account transfer will take up to 10 minutes if it is done during business hours.