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IS Support Technician I

04/09/2018

IS Support Technician I

This is a great opportunity for someone interested in working with a financially strong, growth-oriented, and community-based financial institution with over $400 million in assets, branches in Augusta and Waterville, and more than 25,000 members. If you seek a work environment promoting empowerment, collaboration and teamwork, consider Maine State Credit Union. We are a Best Places to Work in Maine employer.


Maine State Credit Union has an opening for an IS Support Technician. Responsibilities of the position include:


-Repair, maintenance and installation of network and office equipment, including photocopiers, fax machines, audio and video equipment, printers and signature pads;
-Serve as primary support to employees on hardware and software issues;
-Troubleshoot and resolve issues concerning workstation software packages;
-Maintenance of IS Department policies, procedures and inventory documentation;
-Coordinate and schedule warranty support on network PCs and printers;
-Maintain and troubleshoot video conferencing hardware and software;
-Manage, troubleshoot and build corporate smartphones;
-Perform daily tasks for in-house software programs; and
-Work on projects and other tasks as needed.


Requirements:
The successful candidate will have knowledge of Windows Network environment; PCs, copiers and fax machines; and proficiency in Microsoft Office products. You should also be a highly motivated, team-oriented, positive thinker with a desire to provide exceptional service in a fast-paced environment. Also required are strong interpersonal skills, solid work ethic, reliable attendance and an ability to be detail oriented. You should have a minimum of one to three years of related work experience. A high school diploma or GED is required.

How to Apply:
If you are ready to use your skills and experience to make a difference and work with a great team of professionals, send a letter of interest and resume to or

Maine State Credit Union
Human Resources Department
PO Box 5659
Augusta, ME 04332-5659

Maine State Credit Union offers a competitive wage, comprehensive benefit package, and a great working environment. Equal Opportunity Employer (EOE)